FAQ

Weekday Lunch

For office deliveries the WhyQ courier will bring the food to you preselected delivery location which is usually at the lobby of your office.

For home deliveries the WhyQ courier will deliver to your doorstep, so please indicate your block, unit and floor number.

 

Weekend Lunch/ Weekly Dinner

For home deliveries the WhyQ courier will deliver to your doorstep, so please indicate your block, unit and floor number.

 


Kindly note that we are still expanding our business and we will soon be delivering island-wide!

You may visit our site https://www.whyq.sg/delivery to find out if we do deliver to your locations. Otherwise, you can download our app in iOS App Store and Android Play Store to sign up with us and enjoy the cheapest delivery in town.

 

WhyQ has several delivery time slots for you to choose from, order before 10 am for lunch and before 6 pm for dinner.

WhyQ is a food delivery service that brings Singapore’s favourite hawker food to you, at a simple, flat and significantly low delivery charge of S$1.50 per meal and with no minimum order.

Our goal is to provide busy individuals an opportunity to enjoy the unique tastes Singapore has to offer – conveniently, affordably and quickly.

For orders more than 10 pax is considered a Bulk order, kindly email into us at contactus@whyq.sg and our respective officer will get back to you within 1 - 3 working days.

For Bulk orders, preferably email in 1 day before delivery.

Bulk Order Cost -

> 10 pax - $1/pax

> 30 pax - $0.80/pax

> 50 pax - $0.60/pax

 

 

With WhyQ, you will be able to add special instructions for each item that you order so that hawkers can prepare the food based on your special requests. However, kindly be advised that notes are followed based on a best effort basis and some hawker partner may not able to follow the notes.

 

  • Incorrect/Missing Item

    • Email us at contactus@whyq.sg and provide us with a picture.

    • Refunds will be processed within 3 working days by our Finance Team through the payment method that you have utilized.

 

  • Delay/Incorrect Address

    • Please contact us +65 6914 2673 as our customer service officer will assist you accordingly pertaining to the incorrect address.

    • Delay message will be sent out with the estimated timing of arrival.  

Delivery charges are $1.50 per meal regardless of the same or different stalls. We are the only company in Singapore that has the lowest and cheapest delivery charge. Furthermore, there is no minimum order as we would like to make hawker food deliveries affordable for you. Also, stay tuned for our daily promo codes for even cheaper meals.

 

Thank you for supporting our startup. Please indicate your interest at contactus@whyq.sg and we will get in touch with you.

WhyQ gives you the option of ordering food from affordable hawkers and food courts, so you can be part of Singapore’s unique food heritage without worrying about leaving a hole in your wallet. WhyQ brings a wide variety of hawkers and food courts at a delivery charge of S$1.50 per meal and with no minimum order, so you can order food just for yourself as well.

WhyQ has partnered with over 2000 hawker food stalls across 35 or more hawker centers.

Our app can be found in iOS App Store and Android Play Store. After signing up with us -

 

  1. You may indicate your postal code and select the preferred delivery time.

 

  1. Make selections from the selected food court available for your location and proceed to payment. Keep a lookout for the ongoing promotions that we have to offer for you to enjoy cheaper meals daily.

You can find your unique referral code in your profile page and share it with your friends. After your friend completes their first order, you will get $3 and your friend will get $5 worth of credits in your WhyQ wallet respectively. Please note you must complete your first order too :)

Personal promo codes will be shared via marketing emails and social media so please like and follow us on our Facebook and Instagram accounts.

You do not need to tip your courier but you do get a chance to rate your experience with the food and with the courier. 

Yes, you can place orders from different stalls in the same hawker centre as part of one order. However, if you want to order from different hawker centres then you will have to place multiple orders.