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FAQ

Weekday Lunch

For office deliveries, the WhyQ courier will bring the food to your preselected delivery location which is usually at the lobby of your office.

For home deliveries the WhyQ courier will deliver to your doorstep, so please indicate your block, unit and floor number.

 

Weekend Lunch/ Weekly Dinner

For home deliveries the WhyQ courier will deliver to your doorstep, so please indicate your block, unit and floor number.

We deliver islandwide! Visit our site at https://www.whyq.sg/delivery to find out if we deliver to your locations at an affordable delivery fee.

Otherwise, satisfy your hawker cravings immediately with WhyQ On Demand, available islandwide at https://www.whyq.sg/on-demand

Download our app in iOS App Store and Android Play Store to sign up with us and enjoy affordable hawker delivery, right at your fingertips!

WhyQ is a food delivery service that brings Singapore’s favourite hawker food to you, conveniently and affordably. Select from over 4,000 mouthwatering hawker stalls islandwide, and satisfy your food cravings!

Our goal is to provide busy individuals an opportunity to enjoy the unique tastes Singapore has to offer – conveniently, affordably and quickly.

For orders more than 10 pax is considered a Bulk order, kindly email into us at corporate@whyq.sg and our respective officer will get back to you within 1 - 3 working days.

With WhyQ, you will be able to add special instructions for each item that you order so that hawkers can prepare the food based on your special requests. However, kindly be advised that notes are followed based on a best effort basis and some hawker partner may not able to follow the notes.

Incorrect/Spilled/Missing Item

Email us at contactus@whyq.sg and provide us with a picture.

Refunds will be processed within 3 working days by our Finance Team through the payment method that you have utilized.

 

Delay/Incorrect Address

Please contact us +65 6914 2673 as our customer service officer will assist you accordingly pertaining to the incorrect address.

Delay message will be sent out with the estimated timing of arrival.

Thank you for supporting our startup. Please indicate your interest at hawkers@whyq.sg , or contact our Business Development team at 91526130 and we will get in touch with you.

WhyQ gives you the option of ordering food from affordable hawkers and food courts, so you can be part of Singapore’s unique food heritage without worrying about leaving a hole in your wallet. WhyQ brings a wide variety of hawkers and food courts at a delivery charge of S$1.50 per meal and with no minimum order in certain zones, so you can order food just for yourself as well.

To date, WhyQ has partnered with over 4000 hawker food stalls, across more than 80 hawker centers.

Our app can be found on the iOS App Store and Android Play Store. After signing up with us -

You may indicate your postal code and select the preferred delivery time.


Make selections from the selected food court available for your location and proceed to payment. Keep a lookout for the ongoing promotions that we have to offer for you to enjoy cheaper meals daily!

 

You can find your unique referral code in your profile page and share it with your friends.

 

Personal promo codes will be shared via marketing emails and social media so please like and follow us on our Facebook and Instagram accounts.

You do not need to tip your courier but you do get a chance to rate your experience with the food and with the courier.

Yes, you can place orders from different stalls in the same hawker centre as part of one order. However, if you want to order from different hawker centres then you will have to place multiple orders.

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